Outlet Manager / Assistant Manager

Your principal role is to ensure that the restaurant operates efficiently and profitably while maintaining KYOCHON’s reputation and ethos. Without being exhaustive, here are some of the responsibilities which you are expected to undertake:

Business activities:

Assist in analysing and planning restaurant sales levels and profitability.

Preparing reports at the end of the shift/week, including staff control, food control and sales.

Co-ordinating with the Headquarters on promotional events and other marketing related events.

Front and Back-of-house:

Coordinating the entire operation of the restaurant during scheduled shifts.

Managing and train staff and providing them with feedback.

Responding to customer complaints.

Ensuring that all employees adhere to the company's uniform standards.

Meeting and greeting customers and organising table reservations.

Advising customers on menu and drink choice.

Recruiting, training and motivating staff.

Organising and supervising the shifts of kitchen, waiting and cleaning staff.


Maintaining high standards of quality control, hygiene, and health and safety.

Checking stock levels and ordering supplies.

Preparing cash drawers and providing petty cash as required.

Helping in any area of the restaurant when circumstances dictate.

Requirement & Qualification:

  • At least Diploma / Degree in Food & Beverage Management / Hospitality Managementor its equivalent.
  • Experience in overseeing outlet(s), staff training, cost, and labour planning.
  • Excellent interpersonal & communication skills.
  • Strong levels of initiative and leadership skills in managing a team.
  • Passion for excellent customer service.
  • Displays strong commitment to achieving results.
  • Excellent interpersonal & communication skills.
  • Working experience in a casual dining restaurant.

  Employment Type:  Full Time

  Min. Education:  Diploma

  Industry:  Food and Beverage

  Field:  Food & Beverage Services Management , Hospitality / Tourism / Hotel Management

  Spoken Language:  Malay, English

  Written Language:  Malay, English